Website Sun International
Sun International is a leading South African gambling, hospitality, and entertainment company with a proud legacy spanning over 50 years. It operates a diverse portfolio of casinos, hotels, and luxury resorts primarily across South Africa.
Sun International is a leading South African gambling, hospitality, and entertainment company with a proud legacy spanning over 50 years. It operates a diverse portfolio of casinos, hotels, and luxury resorts primarily across South Africa. The company’s assets include iconic destinations like the Sun City Resort (home to the Nedbank Golf Challenge), The Table Bay Hotel in Cape Town, and Time Square in Pretoria. Sun International is committed to sustainability and community impact, including driving socio-economic development initiatives and implementing renewable energy projects like a solar plant at Sun City. It also pioneered the National Responsible Gambling Programme (NRGP), promoting responsible gaming practices across South Africa.
Description
- The Senior Product Manager – iGaming Systems is responsible for the strategic evolution and delivery of core user-facing flows within the iGaming platform, including registration, banking (deposits, withdrawals, payment integrations), and the client lobby experience.
- This role plays a critical part in driving user acquisition, monetisation, and retention through seamless, secure, and engaging product experiences.
- It requires a blend of customer empathy, data-driven decision-making, regulatory awareness, and cross-functional leadership. (Based in Johannesburg/Cape-Town or Durban)
- Define and evolve the product vision and roadmap for registration, banking, and lobby experiences, ensuring alignment with business goals and user needs.
- Prioritise features and enhancements based on impact, effort, and strategic alignment, balancing short-term delivery with long-term innovation.
- Collaborate with UX/UI, engineering, QA, marketing, and third-party providers to deliver intuitive, accessible, and compliant user flows.
- Conduct user research, testing, and analytics to improve conversion, engagement, and retention.
- Ensure compliance with KYC, AML, GDPR, and other regulatory requirements, working closely with legal and compliance teams.
- Track key product metrics and report insights to leadership to drive informed decisions and continuous improvement.
Core behavioural and Technical / proficiency competencies:
- Product Management & Delivery
- User Experience & Research
- Data & Analytics
- Regulatory & Compliance Knowledge
- Payments & Registration Systems
- Strategic Thinking
- Managing Customer & Stakeholder relationships
- Applying expertise and technology
- Collaborating & Communicating
- Agile & Adaptable
- People Development
- Innovation
- Decision-making
- Customer-centric Thinking
- Execution Excellence
Requirements
- Bachelor’s in Business, Computer science, Product Design or related field required
- 10+ years of product management experience, ideally in iGaming, fintech, or e-commerce
- Proven success in managing user-facing products with complex workflows
- Strong understanding of mobile and web platforms, UX principles, and agile methodologies
- Experience working with regulated products and compliance teams Exposure to machine learning pipelines and predictive analytics
- Experience with payment systems, identity verification, or onboarding flows
- Familiarity with iGaming platforms and player lifecycle management
